Agent runtime
Configure orchestrators, tool access, and tenant-specific prompts. Stream responses over Socket.IO with low-latency chat.
Multi-tenant AI runtime for enterprise support
One platform for AI agents, escalation, and CX intelligence
Symvion gives every business unit its own secure workspace — deploy conversational AI, knowledge bases, tools, and CRM workflows without rebuilding the stack each time.
- Multi-tenant isolation by design
- Human escalation built in
- Embeddable widget + admin console
Live workspace
Insurance · CX Console
Sessions today
1,284
+18%
AI resolution
74%
+6 pts
Escalations
86
-12%
Resolution trend
Last 7 daysChannel mix
Widget 62%
Portal 25%
Token usage by tenant
This monthEscalation
Handed to human agent
99.9%
Platform uptime target
<200ms
Median widget response
50+
Tool catalogue entries
Multi-tenant
By architecture, not bolt-on
Capabilities
Everything you need to run AI support at scale
From embeddable widgets to super-admin controls, Symvion is built for operators who need reliability, observability, and clean tenant boundaries.
Human escalation
When AI reaches its limit, sessions move to live agents with full context, snippets, and post-chat summaries.
Knowledge base + RAG
Hybrid pgvector search keeps answers grounded in your documents, policies, and product catalogues.
Tools & MCP
Extend agents with approved native tools or external Model Context Protocol servers — no redeploy required.
CRM automation
Push structured session summaries to Zoho and other CRMs with OAuth-managed credentials per tenant.
Tenant isolation
Every business unit gets its own workspace, quotas, env maps, and role-based access from day one.
White-label ready: custom domains, tenant branding, and isolated workspaces for each customer you onboard.
How it works
Marketing site, product app, one runtime
Symvion separates customer-facing discovery from day-to-day operations. Onboard on the main domain, then operate from a dedicated app environment built for admins, agents, and engineers.
Step 01
Sign up on symvionai.com
Register your company, choose a plan, and receive your workspace code by email.
Step 02
Configure your tenant
Connect knowledge bases, CRM, agents, and widget settings from the admin console.
Step 03
Sign in at app.symvionai.com
Your team uses email + password. The workspace is resolved automatically from their account.
Runtime topology
symvionai.com
Landing · pricing · signup · docs
app.symvionai.com
Admin · agent · engineer · widget config
Engine API
FastAPI · Socket.IO · JWT
Data layer
Postgres · Redis · pgvector
Per-tenant isolation
Users · agents · KB · quotas · env vars · CRM credentials
Pricing
Start small, scale across every business unit
Onboard self-serve today. Upgrade when you need more tenants, integrations, or white-label deployment.
Starter
Free trial
For teams evaluating AI support in one business unit.
- 1 workspace
- Embeddable chat widget
- Knowledge base + RAG
- Human escalation
- Basic analytics
Growth
Custom
For operators running multiple brands or departments.
- Multiple workspaces
- CRM integrations
- MCP tool catalogue
- Token quotas & insights
- Priority support
Enterprise
Custom
For white-label deployments and strict compliance needs.
- Custom domains
- OIDC / SSO
- Dedicated onboarding
- SLA & audit controls
- Engineer sandbox access
Ready to launch your AI support workspace?
Create your business account in minutes. When you are ready, sign in at the app and start configuring agents, knowledge, and integrations.